What are saved cases?
Use the Save feature to collect cases you’d like to refer back to. You can find your saved cases by tapping on the three lines at the top left of your screen on the mobile app to open the side menu, then tap Saved Case. On the web app, click the Saved Cases link at the top of your screen.
How do I save a case?
Tap the three dots (ellipsis) at the top right of the case you wish to save. Tap Save case. This will add the case to your Saved Cases.