Once you’re fully verified on Figure 1, you can share your knowledge and perspective in the community by commenting on cases. To comment on a case in the mobile app, simply tap Comment(s) below the case, type your comment in the Add a Comment box at the base of your screen. Tap Post to share it.
To reply to a comment, tap Reply under the comment you wish to reply to. Type your reply in the Add a reply box. Tap Post to share it.
To comment on a case in the web app, click Comment(s) below the case and you’ll be taken to the case detail view. Type your comment in the Add a comment box at the right of the screen and click post to post it. You can also review comments and dialogue from your colleagues on Figure 1 in this area.
To reply to a comment in the web app, click Reply under the comment you wish to reply to. Type your reply in the Add a reply box. Click Post to share it.